Menampilkan 11401 - 11424 dari 11.670 Koleksi Buku
Hotel convention sales, services, and operations : Pat Golden-Romero
Golden-Romero, Pat
Elsevier India Private Ltd., 2009
BUKU
Tersedia 1/3
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits
Goodman, John A.
American Management Association, 2009
BUKU
Tersedia 2/6
Problem-based learning : a student guide
Moust, Jos H.C., Bouhuijs, Peter A.J., Schmidt, Henk G.
Wolters-Noordhoff, 2001
BUKU
Tersedia 1/3
Essentials of financial risk management
Horcher, Karen A.
John Wiley & Sons, Inc., 2005
BUKU
Tersedia 1/3
Cases in cost management : a strategic emphasis
Shank, John K.
Thomson , 2006
BUKU
Tersedia 1/3
Presenting service : the ultimate guide for the foodservice professional
Kotchevar, Lendal H.
John Wiley & Sons, 2006
BUKU
Tersedia 1/3
Hospitality and restaurant management : competency guide
Pearson Prentice hall, 2007
BUKU
Tersedia 1/3
Consumer behavior : building marketing strategy
Hawkins, Del I., Mothersbaugh, David L.
McGraw-Hill, 2010
BUKU
Tersedia 1/2
Service management : operations, strategy, information technology
Fitzsimmons, James A., Fitzsimmons, Mona J.
Mc Graw-Hill, 2008
BUKU
Tersedia 3/7
Desain penelitian : pendekatan kualitatif dan kuantitatif
Creswell, John W., Budiman, Aris, Hastobroto, Bambang, Chryshnanda, DL.
KIK Press, 2002
BUKU
Tersedia 0/4
Hospitality marketing management
Reid, Robert D., Bojanic, David C.
John Wiley & Sons, Inc., 2006
BUKU
Tersedia 1/3
Marketing for Hospitality and Tourism
Kotler, Philip, Bowen, John T., Makens, James C.
Pearson Education, Inc., 2006
BUKU
Tersedia 2/4
Quality management : introduction to total quality management for production, processing, and services
Goetsch, David L., Davis, Stanley B.
Pearson Education, Inc., 2006
BUKU
Tersedia 1/3
Marketing destinations and venue for conferences, conventions and business events
Davidson, Rob, Rogers, Tony
Butterworth-Heinemann, 2006
BUKU
Tersedia 1/3
The Management of Tourism
Pender, Lesley (edited), Sharpley, Richard (edited)
Sage Publications, 2005
BUKU
Tersedia 1/3
Scotch whisky : a liquid history
MacLean, Charles
Cassel, 2003
BUKU
Tersedia 1/3
Cruise operations management
Gibson, Philip
Butterworth-Heinemann, 2006
BUKU
Tersedia 1/3
Understanding teams
Neider, Linda L., Schriesheim, Chester
Information Age Publishing, 2005
BUKU
Tersedia 1/3
Images of organization : updated edition of the international bestseller
Morgan, Gareth
Sage Publications, Inc., 2006
BUKU
Tersedia 1/3
Restaurant Marketing : competency guide
National Restaurant Association Educational Foundation, 2007
BUKU
Tersedia 1/3
The complete step-by-step guide to cake decorating : 40 quick nad easy cakes-simple to make, stunning results
Deacon, Carol
Silverdale Books, 2005
BUKU
Tersedia 1/3
Menu marketing and management : competency guide
National Restaurant Association Educational Foundation, 2007
BUKU
Tersedia 1/3
the Organic cook's bible : how to select and cook the best ingredients on the market
Cox, Jeff
John Wiley and Sons., Inc., 2006
BUKU
Tersedia 2/6
Cases in operations management : building customer value through world-class operations
Klassen, Robert D., Menor, Larry J.
Sage Publications, 2006
BUKU
Tersedia 1/3
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