Gaya APA

Kotchevar, L, H. (2006). Presenting service : the ultimate guide for the foodservice professional (2nd ed.). New Jersey: John Wiley & Sons.

Gaya MLA

Kotchevar, Lendal, H.. "Presenting service : the ultimate guide for the foodservice professional". 2nd ed. New Jersey: John Wiley & Sons, 2006. BUKU.